New owners of Troutman Funeral Home passionate about serving community

Posted at 1:13 PM on Dec 17, 2018


Troutmans_4350.jpgPHOTO: William Troutman and his father, Joe Troutman, have more than 60 years of experience in the funeral service.


As a licensed funeral director, William Troutman has been helping grieving families in Iredell County say goodbye to their loved ones for a dozen years.

Last week Troutman broke ties with his mother’s business, Nicholson Funeral Home, as he and his wife Abbi finalized the acquisition of Troutman Funeral Home in Troutman.

The Troutmans purchased the business from long-time owners Jim and Susan Sappenfield, who opened the local funeral service 29 years ago. Joe Troutman, William’s father and the face of Nicholson Funeral Home for 35 years, will join his son in the operation of the new venture.

“I’m passionate about serving families in our community -- as my dad has done for the past 50 years – and I want to continue that,” William Troutman said. “I didn’t think I was going to have the opportunity to do that” at Nicholson Funeral Home.

With the growth occurring in and around the Town of Troutman and the funeral home’s central location, the business is primed for growth in the coming years.

“Our goal is to continue the high-quality, personalized services which the Sappenfields have provided at Troutman Funeral Home, and to develop that location into a regional facility to serve not only the Troutman area, but also Statesville and Iredell County,” William Troutman said.

Pre-need contracts purchased at Troutman Funeral Home will be honored by the new ownership, which will also accept pre-need contracts purchased at other funeral homes.

Kasi Mitchell, a licensed funeral director who has worked for the Sappenfields, will remain on staff.

Sappenfields built business by serving community

Jim and Susan Sappenfield purchased a stately 80-year-old residence in 1989 and converted it to a funeral home. In 2002 they added a spacious chapel to better assist families navigating “the grief of what is one of life’s most difficult times,” Jim Sappenfield said.

The Sappenfields had been mulling the sale of the business for several months but were selective when considering potential buyers.

“We didn’t want to pass the business along to a large funeral home corporation, preferring instead to select someone who would nurture the business in a personal way and continue to care for people in the community,” Jim Sappenfield said. “We found that person in William Troutman.”

Before embarking on retirement, the Sappenfields planned to remain on site through the end of the year to help with the transition. They will split their time between their new home in Bermuda Run and a condo they own in Litchfield Beach, S.C.

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